A system you can't configure to your plant isn't a system. It's a product you adapt your plant to fit. ProAlert's admin tools give you the control to map the platform exactly to your organizational structure, naming conventions, and access policies.

System Configuration

  • BOBR (Building, Operation, Branch, Resource) Hierarchy Management
    Build and maintain your Building > Operation > Branch > Resource organizational hierarchy.
  • Role Management
    Define roles and assign permissions... granular RBAC (Role-Based Access Control) across every module and action.
  • Call Type Configuration
    Define available call types, escalation rules, and response requirements per asset and role.
  • Module Licensing
    Enable and configure module tiers (Core, Premium) with expiration date management.
  • CMMS Role-Based Access Control
    Granular CMMS permissions... who can create, approve, and close work orders vs. view only.

User Management

  • Account Management
    Create and manage user accounts with role, language, site, and LLC association.
  • PIN Setup
    User PIN configuration for call closure authentication and work order sign-off.
  • Approval Level Assignment
    Assign users to approval tiers for PO, template, and scrap threshold approval workflows.
  • Hourly Rate Configuration
    Set hourly rates per user for accurate labor cost attribution in CMMS and workforce reporting.
  • Multi-Site Association
    Users can be associated with multiple LLC/site combinations for cross-facility access.

Diagnostics & Auditing

  • Complete Audit Trail
    Every system action recorded with user, timestamp, entity, and before/after values.
  • AppError Persistence
    Application errors logged to the database for remote support without server log access.
  • HubTest Diagnostic Page
    Built-in SignalR hub test page for confirming real-time connectivity during setup and troubleshooting.
  • DI Smoke Test on Startup
    Dependency injection smoke test runs at application startup to catch misconfiguration before the floor sees it.

Related Features

Real-Time EdgeSense IoT Quality API

See Administration in action.

Book a 30-minute live demo... we'll walk through your specific plant-floor challenges.

Schedule a Demo