A standalone CMMS is a ticketing system. ProAlert's CMMS is a reliability program. Because it shares a database with OEE (Overall Equipment Effectiveness) and Andon, your work orders arrive with full context... what failed, when, who responded, and what the line was producing at the time.

Work Orders & Maintenance

  • Work Order Management
    Create, assign, track, and complete Routine, Emergency, and Inspection work orders from any device.
  • Task-Level Breakdown
    Break work orders into individual tasks with step classification flags for structured execution.
  • Per-Task Start Drives WO StatusNEW
    Starting an individual task transitions WO status and opens a labor timer segment automatically.
  • Continuous Time TrackingNEW
    Timer segments auto-open on task start and auto-generate labor entries on close with technician attribution.
  • WorkOrderEvent LogNEW
    Typed event log captures every lifecycle transition with timestamps and the executing technician.
  • WorkOrderContext SnapshotNEW
    Full operational context (asset state, OEE, shift, product) captured at WO creation for post-mortem analysis.
  • Labor Tracking
    Log time with labor type, hourly rates, and automatic logging from timer segments.
  • Parts Usage Tracking
    Track parts consumed per work order with unit-of-measure audit and inventory deduction.
  • Preventive Maintenance
    PM schedules with time-based, cycle-based, condition-based, or event-based triggers.
  • MTTR ReportingNEW
    Mean Time to Repair calculated and surfaced in the Work Order Metrics Report.
  • PM Completion RateNEW
    PM completion rate bounded to [0, 100] using burn-down denominator for accurate KPI tracking.

Failure Analysis & RCA (Root Cause Analysis)

  • Failure Mode Tracking
    Define and categorize what can go wrong with each asset using structured failure mode libraries.
  • Root Cause Analysis
    Track failure causes and consequences with five-why RCA workflow and corrective action tracking.
  • Failure Records on All Close PathsNEW
    Failure analysis record created on every DT call close path... web, mobile, and API.
  • Failure Dashboard
    Visual Pareto analysis of failure trends by mode and category... fed automatically from live events.
  • Temporary Fix Workflow
    Yellow-banner temporary fix flags with escalation timers and auto-generated follow-up work orders.

Parts, Inventory & Procurement

  • Parts Catalog
    Master parts list with SKUs, categories, unit of measure, and pricing.
  • Stock Management
    Track quantities per storeroom with full transaction history and low-stock alerts.
  • Purchase Orders
    Create POs, track receipts, and manage vendors with automatic email notifications.
  • RFQ WorkflowNEW
    Request-for-quote workflow tied to PO creation for vendor price comparison.

Asset Registry & Teams

  • ISO 14224 Asset Registry (Equipment Reliability Data Standard)
    Parent-child asset hierarchy following the ISO maintenance data standard used across industries.
  • Asset Documentation & BOM (Bill of Materials)
    Attach manuals, drawings, and bills of materials directly to asset records.
  • Craft & Team Management
    Organize maintenance staff by craft, assign to teams, track hourly rates per technician.

Related Features

Call Management Video Assets Standard Work

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