About ProAlert

Built by Manufacturers,
for Manufacturers

ProAlert was created to solve a problem every plant manager knows: by the time bad data reaches a decision-maker, the damage is already done.

Deployed at leading manufacturers... including Hayashi Telempu joint-venture facilities
Reyes Hayashi Automotive Reyes Hayashi Mexico Reyes Automotive Group Industry Products Company Vis Tech Manufacturing Solutions ABI Tape
Our Mission

Give every level of your organization the visibility to act... right now.

Traditional reporting systems aggregate data overnight or at shift end. By then, a two-minute machine stoppage has become a two-hour production loss. ProAlert changes that equation by delivering live Andon events and OEE metrics to the right people the moment they happen... from the operator on the line to the VP of Operations in corporate.

We believe that real-time visibility is not a luxury for large enterprises. It's a necessity for every manufacturer competing on uptime, throughput, and quality.

Our Uniqueness

Flexible. Configurable. Built for Your Operation.

No two plants are the same... and ProAlert doesn't pretend otherwise. Our platform adapts to your naming conventions, your shift structures, your machine hierarchy, and your escalation rules.

  • Map data to your existing line and department structure
  • Configure alerts for any role... operator, supervisor, or executive
  • Connect to PLCs and sensors without replacing equipment
  • Roll up multi-plant data into a unified corporate view
  • Export to ERP, MES, or BI tools via open API
24/7

Continuous monitoring

What We Track

Operational Data That Actually Moves the Needle

ProAlert captures the metrics that directly impact throughput and quality... eliminating the blind spots that cause unplanned downtime.

Andon Events

Every pull-cord, button press, and machine fault... logged, timestamped, and escalated.

OEE Metrics

Availability, Performance, and Quality scores calculated live at machine, line, and plant level.

Cycle Times

Actual vs. standard cycle time comparisons with deviation alerts and trend tracking.

Downtime Events

Unplanned, planned, and changeover downtime classified and attributed to specific causes.

Production Counts

Good parts, scrap, and rework counts tracked in real time against shift targets.

Shift Performance

Per-shift, per-line summaries with automatic comparison to prior periods.

Customer Voice

What Our Customers Say

"We reduced scrap, rework, and downtime within weeks of going live. ProAlert didn't just give us data... it gave us control."
Bryan Frederick Director of Operations, Reyes Hayashi Automotive
Reyes Hayashi Automotive... By the Numbers
93.9%

OEE sustained at world-class level over multiple years

-69%

Scrap reduction year-over-year

99.8%

First-pass quality rate

-26%

Downtime calls reduced year-over-year

Based on ProAlert deployment data... Reyes Hayashi Automotive

Additional Capabilities

More Than Monitoring

Emergency Mode

One-tap "Seek Shelter" broadcasts a site-wide emergency alert with alarms, maps, and instructions... keeping people safe when seconds matter.

PAM: ProAlert Mobile

Mobile-first experience powered by SignalR and WebSocket connections. Operators and managers receive instant updates on any device, anywhere on the floor.

Multi-Language Support

English and Spanish supported out of the box. Each work center can be configured to the operator's preferred language. Additional languages available on request.

ERP & MES Integration

Open REST API for any downstream system including ERP, CMMS, and BI platforms.

PLC Compatibility

Compatible with Rockwell, Omron, Siemens, Fanuc, and Mitsubishi hardware. Pre-programmed PLCs available... deploy in days, not months.

Flexible Data Export

Export any dataset to Excel, CSV, or JSON. Schedule automated reports to any role in your organization.

The People Behind ProAlert

Built From the Floor Up

ProAlert was not designed from the outside looking in. It was built by people who understood manufacturing firsthand — who knew what it costs when information travels slowly and the wrong person responds to a call.

James R. Mikel — Founder

James founded ProAlert roughly a decade ago, driven by his roots in fabrication and manufacturing. Standing on the shop floor, he watched facilities struggle with slow communication, duplicate responses, and problems that could have been caught hours earlier. He set out to build the tool he wished he'd had — one that turns real-time data into real-time action.

His firsthand experience shapes every product decision. The claim workflow that eliminates duplicate trips, the sub-second alerts, the OEE calculated continuously rather than in monthly batch reports — these exist because James has felt the cost of those gaps himself.

Steven — UX Design & Communications

In 2021, James brought in his brother Steven, whose background is in UX design and communication strategy. Steven's conviction: technology is only as valuable as people's willingness to use it. If a tool is confusing, workers find workarounds. If an alert is unclear, it gets ignored.

Steven's work on ProAlert's interfaces focused on making complexity invisible. BOM filtering narrows a parts list automatically. The claim workflow prevents duplicates without coordination overhead. The right information appears when it is needed — without searching. The result is a platform technicians and plant managers can learn in hours, not weeks.

Our Parent Company

Built on a Foundation of Software Excellence

ProAlert is a product of Bridge Software Technologies... a software development company focused on solving real operational problems for manufacturers and industrial businesses. Bridge Software Technologies brings enterprise-grade engineering discipline to every ProAlert release.

Visit Bridge Software Technologies

See ProAlert working on a plant floor like yours.

Our demos are tailored to your specific industry and challenge.

Schedule a Demo