Installed on Your Floor.
Supported by Ours.
ProAlert™ runs on a server inside your plant... your network, your data, your uptime. Our team handles the entire lifecycle, from first installation to everyday support.
One Team From Installation to Every Day After
A ProAlert deployment is not a software download and a goodbye. It is a managed service that keeps your installation configured, current, and supported for as long as you run it.
On-Site Installation & Configuration
We install and configure the ProAlert server, dashboards, and EdgeSense devices, mapped to your lines, shifts, and escalation rules. Your floor structure drives the setup, not a generic template.
Remote Maintenance & Repair
Secure VPN (Virtual Private Network) support, software updates, database maintenance, and issue resolution... without waiting for an on-site visit. Problems get worked the day they appear.
Continuous Updates
New platform capabilities are delivered to your installation as they ship. Your system grows with the product, not behind it.
Training & Onboarding
Operator, supervisor, and administrator training at go-live and as your team grows. New hires learn the system the same way your launch team did.
One Subscription. Platform and People.
One subscription covers the platform and the people behind it: the software, the updates, the remote support, and the training. No separate support contracts, no per-incident billing, no integration change orders.
