Our Platform

The Manufacturing Operations Platform
That Scales With You

From a single press cell to a 10-plant enterprise, ProAlert™ runs maintenance, procurement, quality, asset compliance, daily management, workforce costing and production planning on one database and one login... configured to your plant structure rather than the other way around.

Operational Disciplines

Fourteen Operational Disciplines. One Database. One Login.

Every one of these ships today, on the same asset model and the same audit trail. Maintenance leads the list because it is what most plants buy first. Response coordination sits last because it is one discipline of fourteen, not a description of the platform. Modules are licensed individually, and entitlement is enforced in the navigation itself, so a plant sees exactly what it has bought.

1. Maintenance Management (CMMS)

Work orders with SLA tracking, task checklists, labor time and parts consumption. Preventive maintenance triggered by time, meter reading, condition or event. Inspections, temporary-fix control with escalation timers, 5-Why root cause analysis, and ISO 14224 (Equipment Reliability Data Standard) failure taxonomies.

2. Procurement and Supply Chain

Purchasing dashboard and planning board, request-for-quote workflow, purchase orders with configurable multi-level approval chains, a personal pending-approvals queue, low-stock reporting, parts demand forecasting, forward preventive-maintenance parts requirements, and supplier catalogues.

3. Quality and Nonconformance

Nonconformance register with a published workflow, reject codes and groups, scrap capture with per-source thresholds and an approval queue, defect heat mapping by physical location on the part, last-stage inspection checklists, document control with versioning, and electronic signature capture.

4. Asset Lifecycle and Compliance

A complete ISO 55001 (Asset Management System) module: policy, Strategic Asset Management Plan, objectives, internal audits, management reviews and a Plan-Do-Check-Act workflow. Asset financial records with depreciation, transfers between legal entities, profitability analysis, and FAA Airworthiness Directive tracking.

5. A-FMDS Daily Management

A digitised lean daily-management system: the daily board, automatic gap detection against plan, problem records with lifecycle and ownership, action registers, escalation rules, coaching records, Leader Standard Work checklists, tiered meeting management and compliance scoring.

6. Workforce and Labor Costing

Workforce administration, teams, positions, organizational assignment, crew templates and crew check-in, timeclock integration by webhook, and three labor dashboards... plant view, finance view and asset profitability... each with CSV and Excel export.

7. Production Planning and Scheduling

Shift schedule configuration, floor Schedule HUD (Heads-Up Display), kanban cards with customer records, planned downtime scheduling, production sources and notes, product and part masters, stocking units, manufacturing routes, and die-changeover cost analysis.

8. Performance Analytics and Executive Dashboards

Per-asset OEE (Overall Equipment Effectiveness) with independently licensed Availability, Performance and Quality tiers. An Organization Health dashboard scoped by business unit and period with configurable thresholds, restricted to C-level roles. KPI targets, and CSV, Excel and PDF export.

9. Video Management (VMS)

RTSP (Real Time Streaming Protocol) camera integration, recording server management, event-triggered capture with pre- and post-event buffers, correlation of clips to the operational record they belong to, and clip export.

10. EdgeSense Industrial IoT

A .NET 8 edge client on Raspberry Pi hardware with GPIO and digital I/O, Modbus TCP/RTU PLC (Programmable Logic Controller) connectivity, cycle counting, production state detection, offline buffering with automatic sync, a local sensor display, and a visual workflow rule builder so a customer defines edge behaviour without code.

11. ProAlert Mobile (PAM)

A .NET MAUI (Multi-platform App UI) application for Android, iOS and Windows covering work order execution, task completion, labor entry, parts usage, asset lookup, inventory check, material requests, crew check-in, A-FMDS access, barcode and QR scanning, GPS, and offline operation.

12. Safety and Emergency Broadcast

Site-wide emergency broadcast delivered to web, mobile and edge devices with acknowledgement tracking, plus a safety incident register.

13. Platform Foundation

Identity with JWT and device trust management, per-module licensing with per-seat entitlement enforced in the navigation itself, a multi-parent Business Resource graph so a plant, area, line and cell can each roll up more than one way, configurable terminology, four shipped UI languages, an automatic audit trail written through the shared data-access layer, and a documented REST API.

14. Response Coordination

Role-based routing of shop-floor calls, first-responder claim so only one responder is dispatched, response and resolution timing, PIN-protected closure, structured failure classification on close, and responder route visualization. This is the discipline the industry calls andon.

  What This Replaces
Convergence

One System Where Plants Normally Run Four

Look at the operator tablet on the right. The machine's state, its Availability, Performance and Quality figures, the run it is part way through, and the open calls against it are all on the same screen because they are all in the same database. In most plants those four things live in four products from three vendors, and somebody pays to reconcile them nightly.

  • Machine state, production run and performance figures on one record
  • A work order that already knows what the line was making when it failed
  • Parts consumption that moves inventory and triggers reorder without an export
  • Response coordination as one lane of that record, not a separate product
The full comparison
ProAlert operator tablet showing work center SAW-001 with a red header, status reading DOWN - Machine Down, 27 minutes of downtime against 204.9 minutes operational, availability 88.2 percent, performance 91.3 percent, quality 98.7 percent and OEE 79.5 percent, and a current run of Base - Oak at 366 of 480 units
What stopped, why, and what it is costing the shift.
The Active Calls tab on the same operator tablet, listing three open calls: a material request claimed by a responder 122 metres away with a 2 minute walking estimate, a maintenance request still awaiting a responder, and a downtime-flagged machine down call that a responder has already answered
Every call in flight, who claimed it, and how far out they are.
Live ProAlert Andon board showing seven active calls grouped by responder role, including an unclaimed machine-down call alerting in red at 32 minutes and calls claimed by named responders, each with elapsed time
The same events, rolled up across the whole floor.
ProAlert Schedule HUD showing each machine's shift schedule and live status: two saws running with availability and performance percentages, a stamping press scheduled but not running, stopped assembly stations, and a red line marking the current time inside the first shift window
Signal to Decision

From Machine Signal to Management Dashboard... in Seconds

ProAlert captures raw I/O signals from your equipment and turns them into structured operational data. Availability and performance figures, cycle-time deviations, run progress and shop-floor calls are all in the dashboard before the operator finishes the next cycle.

  • Sub-second event capture and transmission
  • Role-based dashboards for operators, supervisors, and executives
  • Live floor map with color-coded machine status
  • Historical drill-down to any event on any machine
In the Hands of the Crew

Mobile Execution and Site-Wide Safety

ProAlert Mobile (PAM)

A .NET MAUI (Multi-platform App UI) application for Android, iOS and Windows. Technicians execute work orders, complete tasks, log labor, record parts usage, look up assets, check inventory, raise material requests, check a crew in, open A-FMDS, and scan barcodes and QR codes... offline when the network drops, syncing when it returns.

  • Work order execution and task completion in the field
  • Labor entry, parts usage, and inventory check from the machine
  • Barcode and QR scanning, GPS, and offline operation

Emergency "Seek Shelter" Broadcast

When safety is the priority, ProAlert switches to site-wide emergency communication delivered to web, mobile and edge devices at once, with acknowledgement tracking so a supervisor knows who has seen it. A safety incident register holds the record afterward.

  • One-tap broadcast to web, mobile, and EdgeSense devices
  • Acknowledgement tracking per recipient
  • Safety incident register for the follow-up record
Add-On Modules

Extend ProAlert When You're Ready

The fourteen disciplines above cover the operational workflow end to end. The module below sits outside that set and is planned as a future addition.

RIX: Real-Time Intelligence eXpert COMING SOON

An AI layer built on top of ProAlert's SQL Views. RIX provides guided decision trees for work order creation, tribal knowledge capture, and real-time pattern detection... turning your team's collective experience into institutional memory that stays with the company even as people retire.

  • AI-guided work order decision trees
  • Tribal knowledge capture and preservation
  • Real-time scrap and downtime pattern detection
  • Read-only SQL View architecture... AI cannot modify data
Multi-Language Support

Configured for the Language Your Team Works In

Each work center can be set to the operator's preferred language so instructions, prompts, and call workflows stay clear under pressure. English and Spanish are already in use, with additional languages available as needed.

ProAlert operator call board on a work center tablet in English, showing the Maintenance role with a red Machine Down button and yellow Maintenance Request and Preventive Maintenance buttons

English Work Center View

Operators and team leads see calls, statuses, and production prompts in the interface language they use every day.

The same ProAlert operator call board in Spanish, titled Hacer una Llamada, showing the Mantenimiento role with a red Maquina Parada button and yellow Solicitud de Mantenimiento and Mantenimiento Preventivo buttons

Spanish Work Center View

Localized buttons, prompts, and notes reduce hesitation during downtime, quality events, and support requests. The switch is one setting on the operator's account.

Flexible Data Alignment

Configured to Your Plant Structure... Not the Other Way Around

ProAlert maps to your existing hierarchy: machines roll up to lines, lines to departments, departments to plants. Custom naming conventions, shift schedules, and production targets are all configurable without professional services.

  • Unlimited machine, line, and department groupings
  • Shift-aware aggregation and reporting
  • Custom production target settings per line or machine
  • User-defined loss reason codes and categories
ProAlert business resource configuration screen with a plant list including Northgate Plant and Riverside Plant, and the selected plant's full resource tree showing work centers for sawing, routing, finishing, drilling, molding, wire forming and stamping with their machines beneath them
Discipline Fourteen

Response Coordination

When a line stops or an operator needs help, the platform has to get one qualified person moving and record what happened. This is the discipline the industry calls andon, and ProAlert runs it as one lane of the same database that holds the work order, the parts, the nonconformance and the shift plan. Six of the platform's 131 web controllers handle it.

Role-Based Routing

A call is routed to the roles configured for that asset... maintenance, quality, materials, supervision... through the organizational graph, so the notification chain follows your actual reporting structure rather than a static distribution list.

First-Responder Claim

The first qualified responder to claim takes ownership and everyone else is released. One person is dispatched instead of three, and the plant stops paying for duplicate walks across the floor.

Response and Resolution Timing

Time to claim, time to arrive and time to resolve are recorded on every call, which is what makes response performance measurable rather than anecdotal.

PIN-Protected Closure

Closing a call requires the responder's personal PIN, tying the resolution to a real individual and producing a chain of accountability that survives an audit.

Structured Failure Classification

Closure captures equipment, detail, cause and resolution against the ISO 14224 (Equipment Reliability Data Standard) taxonomy, so the record feeds failure analysis and preventive maintenance instead of dying in a free-text note.

Responder Route Visualization

Responder position, distance and arrival estimate are shown live while the call is open, so a supervisor can escalate before a stoppage compounds.

Arriving here from a search for andon software? Read the full andon and line-stop response page for how this maps to a traditional andon board, pull-cord and stack-light installation. Looking for OEE instead? The OEE software reference covers the arithmetic, the definition trap, and what happens to a low score.

See the platform on a live plant-floor dataset.

30-minute demo tailored to your industry and scale.

Schedule a Demo